Asking the Right Buyer Questions – Carole Mahoney

Sujan Patel is the founder of Mailshake, a sales engagement software used by 38,000 sales and marketing professionals. He has over 15 years of marketing experience and has led the digital marketing strategy for companies like Salesforce, Mint, Intuit and many other Fortune 500 caliber companies.
  • February 24, 2026

With nearly twenty years of experience as an author, speaker, coach, and trainer, Carole empowers entrepreneurs, founders, salespeople, and sales leaders to grow revenue through a collaborative, science-driven sales formula. Her book Buyer First: Grow Your Business with Collaborative Selling showcases the groundbreaking method she applies daily with her clients, built on insights from 2.3 million salespeople.

Key highlights from the episode include:

  • Asking better questions on sales calls
  • The common mistake that makes sales calls fail
  • Breaking free from rigid sales scripts
  • The power of open-ended questions

Watch the full episode with Carole below:

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