Getting Referrals from Your Customers

Maggie is the sales evangelist at Mailshake. She has been working in sales and business development for 4 years. She's been with Mailshake since 2020.
  • March 24, 2024

Only 1% of sales reps ask for referrals, but 99% of customers report that they would be happy to refer new businesses to services when they are satisfied. This is a huge missed opportunity for almost every business out there. In the episode today, we are talking about how you can set up a referral structure in your business and make it easy and painless to ask for referrals. A lot of sales reps get nervous about making the ask, but having the right strategy behind it will help boost your confidence and your business prospects.


[0:01] Intro

[1:00] A huge missed opportunity in most businesses

[2:54] Why you shouldn’t be nervous about asking for referrals

[6:02] Setting up a referral structure in your business

[9:05] Increasing chances of customers making the referral

[12:31] Referral success stories

[15:27] What the top 1 percent of sales reps always do


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